www.i-securesolutions.in : Unpaid loan : Action & re-action
HDFC Bank directed to pay Rs 55,000 as compensation
"In the absence of the terms and conditions of the loan agreement and service of recall notice, the lifting of the bike from outside the residence of the complainant cannot be said to be voluntary. "The bank committed deficiency in service by lifting the vehicle without a notice to the
complainant and consent of the complainant," a bench headed by its President B B Chaudhary said while directing the bank to pay Rs 50,000 as compensation and Rs 5,000 as litigation cost to the complainant.
Bank said the person paid some amount after repeated reminders after which it issued a loan recall notice to him but he neither replied to the same nor paid the outstanding loan amount.
The consumer forum, however, rejected the bank's ontention saying it had failed to place on record the cop of the loan recall notice and also the record of sending it to the complainant.
Read full article at :
http://www.financialexpress.com/news/hdfc-bank-directed-to-pay-rs-55000-as-compensation/1035400/0
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